Organisational Development & Experience Manager

Australia | Experience & Culture | Full-time | Fully remote


Organisational Development & Experience Manager 


From humble beginnings to a now fully established and thriving organisation, Lendi Group is not your average tech company.

At almost 2,000 team members strong (and rapidly growing), we’re on the lookout for exceptional talent to help us achieve our mission of making property lending simpler and more accessible to Australians than ever before.

Have you dreamt of a city career with a coastal lifestyle? It’s possible with us! Our ‘flex first’ culture means that you can work anywhere in Australia – because life doesn’t always allow for a 9-5 grind. (And because there are better things to do with your time than sit in traffic.)

If you work better in the office, you can do that too. Our metropolitan city offices are available on days you prefer to leave the house and connect with people in person.

We’re a one-of-a-kind team that’s revolutionising the property lending space. If you’d like to help scale our business and cultivate our incredible company culture, we’d love to hear from you.

We are looking for an OD & Experience Manger to help build and scale a high performing and highly engaged workplace through seamless experiences.


The team and the role

At Lendi Group, we’re building a scalable Experience and Culture function and our team Vision is to create a world-class place to work. We are a community of diverse-thinkers, from a variety of backgrounds and together, we are passionate about our mission to build a people-first culture that empowers and enables our people to do the best work of their careers. Our everyday purpose is to execute world-class, seamless people experiences through powerful strategic partnerships across Lendi Group.

The OD & Experience Manger will lead a small team who are responsible for a broad portfolio covering Culture, Engagement, Performance, Recognition, Perks & Benefits, Wellbeing, D&I and Employee Experience.  The team is responsible for designing, building, and implementing inclusive experiences group-wide that foster a high-performing culture, enabling our people to thrive personally and do the best work of their career.

This role reports to our Head of People Experience & Talent Management and plays a key role in developing and executing our Experience & Culture strategy.


What you will do

  • Provide leadership and development to the OD & Experience team ensuring clear direction, prioritisation, and effective delivery across the Group
  • Execute a strategic organisational development and experience roadmap and initiatives, to scale as we grow within a remote/hybrid environment
  • Drive the development and embedment of our Performance, 360 and OKR frameworks, to enable effective performance and talent reviews
  • Develop and execute the D&I roadmap and program of initiatives to support our D&I objectives
  • Be a visible and credible thought leader on all things organisational development and people experience, both internally and externally
  • Support the creation and evolution of our EVP that is a representation of Lendi Group’s Vision & Values and achieves our vision of being a world-class place to work.
  • Reimagine Lendi Group’s people experiences and design the optimal candidate and employee experience journeys to foster and scale a high performing and highly engaged workplace


Our ideal candidate profile 

  • You have experience in a similar role leading a team and successfully designing and implementing people programs and initiatives including engagement, culture, performance, D&I, and leadership capabilities - and you know what best practice looks like
  • You are both strategic and operational - you can see the big picture and you also know how to operationalise it
  • You have a successful track record of delivering programs in organisations undergoing change, preferably within the Tech industry and remote/hybrid environment
  • Strong consulting and project management capabilities that ensure the delivery of quality outcomes
  • People tech-savvy, particularly with engagement and performance platforms, such as Lattice
  • You have a real knack for working across multiple levels within an organisation, developing relationships, managing stakeholders, and leading initiatives
  • Thrive in a fast-moving fluid environment requiring you to synthesise lots of complex information and to come up with solutions with tangible impact
  • You are passionate about driving operational excellence that enables an exceptional experience for all


Some nice-to-haves

  • Experience with change management frameworks such as ProSci’s ADKAR Model
  • Familiarity with people tech platforms such as Lattice
  • Tertiary qualifications in Organisational Psychology, Human Resources or related
  • Previous experience with organisational change, ideally mergers and acquisitions


Some of our perks 

  • We’re Flex First - we’ve fully embraced flexible working from a base of our Team Members’ choosing
  • We also understand that each of our Team Members are productive at various times of the day, so we are "hours-flex" which allows our Team Members to choose their working hours that suit them
  • We have also introduced International Remote Work which allows our Team Members to work from an international location for up to 4 weeks per calendar year.
  • We offer generous Paid Parental Leave: We celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
  • We don’t want out Team Members to feel a dent in their Superannuation whilst raising a family, so Lendi Group has committed to paying up to 52 weeks of Superannuation when Team Members are on Paid or Unpaid Parental Leave.
  • We are committed to building a diverse and inclusive community for everyone at Lendi Group. We’ve joined the Project F initiative aimed at removing the systemic barriers to achieving gender-balanced teams.
  • We have partnered with the Circle In Parents and Caregivers Platform that provides our Team Members expert advice during their parental and/caregiving journey.
  • beCarWise has been appointed to manage Lendi Group’s Novated Leasing Employee Benefits Program to give our Team Members access to the most cost-effective way of running a new, used or existing car.
  • We understand that it’s important to support our Team Members not only during the good times, but the most difficult/emotional times as well. We have partnered with The Pink Elephants Support Network, a not-for-profit, Sydney based organisation that provides Team Members and Leaders expert resources when going through or supporting someone going through early pregnancy loss.
  • Our EAP LifeWorks provides a holistic approach to mental and physical wellbeing whilst also providing free counselling services (up to 6) for every, different incident that our Team Members face.
  • Regular social activities & events, both in-person & online
  • A vibrant, relaxed, yet professional culture.


Our commitment to diversity

We're an equal opportunity employer. Individuals seeking employment are considered without regard to gender identity or expression; sexual orientation; race; religion; ethnicity; age; neurodiversity; disability status, or any other characteristic protected by applicable law.

Does this sound like you? If so, we'd love to hear from you. Apply now and a member of our Talent team will soon be in touch.