Associate Sales Manager

Brisbane/Sydney | Full-time | Partially remote


Associate Team Leader


Our story

In May 2021, Lendi and Aussie Home Loans merged to create Lendi Group. Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $70 billion, over 1200 brokers and 225 retail stores across the country. 

At Lendi Group, we use technology to drive better customer outcomes and experiences. We’re passionate about what we do and like to do things differently. 

Despite the challenges and change in recent times, we’ve enjoyed record growth while adapting to the changing world around us. We’ve fully embraced flexible working from home: we call it ‘flex first,’ and it's now a core part of our DNA.


The Team & Role:

As Associate Sales Team Leader, you will be responsible for managing, motivating and developing a dedicated team of between 15-20 Sales Associates, to ensure they are delivering the best outcomes for our customers and business. 

Our Associates team forms a critical layer of our Sales Distribution organisation. This team is an appointment setting team that is responsible for driving qualified opportunities to our national team of Home Loan Specialists and Consultants. 

Lendi’s online platform and seamless digital experience means your team will be speaking to customers nationally over the phone and our policy of “Flex First” means you will be managing your staff virtually most of the time.

This represents a fantastic opportunity to join and make a visible impact on a market leading business that’s experiencing a very exciting phase of growth.


Your specific duties include:  

  • Driving Lendi's sales strategy and ensuring your team is meeting weekly and monthly targets
  • Providing advice on home loan scenarios and structures to your team, 'workshopping' deals and developing their industry knowledge
  • Coaching and mentoring your team on best practice and implementing training strategies to increase performance
  • Regular sales training & coaching through a mixture of call recordings and live sales observation
  • Strategically working with leadership to develop and implement strategies to improve processes, procedures and productivity.


About you:  

You will be a driven and an outcome based Sales Manager who has demonstrated the experience and ability to manage a high performing team within an outbound and/or inbound sales environment. Experience within the mortgage industry would be advantageous but not a prerequisite for the role. 

Your strong leadership experience will see you leading from the front and motivating your team to achieve and exceed their weekly and monthly targets and customer experience expectations, whilst promoting our fun, inclusive and collaborative company culture. 

As an energetic, natural leader, you'll thrive in our fast paced and agile environment; be team-oriented and operate with flexibility to evolve and implement change as required. Bachelor degree in relevant field highly desirable.


What’s in it for you?

  • Strong earning potential: base salary plus monthly performance bonus 
  • Total flexibility on remote working: we’ve embraced a 'Flex First' policy for over 24 months & it's now part of our DNA  
  • Best-in-class training, mentoring & support to give you the best chance of success as a leader
  • Empowerment over a monthly team budget for social activities & events, both in-person and online
  • An extra week’s Loyalty Leave after three years’ service
  • A vibrant, relaxed, yet professional culture 
  • A multitude of development opportunities available: we love what we do, take our people on the journey & talk careers above jobs.


Our commitment to diversity

We're an equal opportunity employer. Individuals seeking employment are considered without regard to gender identity or expression; sexual orientation; race; religion; ethnicity; age; neurodiversity; disability status, or any other characteristic protected by applicable law.

Lendi has been awarded as one of LinkedIn’s TOP 25 STARTUPS AUSTRALIA.

Please note, we undertake police & credit checks as part of our hiring process. 

Are you ready for the next step in your career? If so, we'd love to hear from you. Apply now and a member of our Talent team will soon be in touch.